Last week I experienced what I call perfect customer service. That service came from Iain at Flags of War.
As you may remember during last years challenge I painted the Neuchatel battalion but had not got the flags for them. I had been researching this unit for along time and had concluded that they carried one of two possible flags into battle, but like many the definitive information is lost to history. I then thought about getting the potential designs made up and who could do this.
My thoughts turned to Iain at Flags of war, in part because I have seen the quality of his flags when working with Martin at warbases, and secondly because he already had a design similar to one I wanted. So I sent an enquiry, his reply was very positive even though he was currently working on WSS flags. A quick exchange of emails and between us we nailed down an easily workable design. What surprised me most was he emailed that same evening asking for my address as he had done my flag. Yes he stopped to make me the necessary changes and cranked the Flag out.
So what does it look like on the unit.